Q: What if I have a question about an item?
A: We offer online support through firstname.lastname@example.org and all emails are answered within 24 hours.
Q: What is your return policy?
A: All sales are FINAL. No returns/exchanges are accepted.
Q: How do I get my items to The Style Loop?
A: If you live in the Greater Cleveland area you can visit us at our retail store in Rocky River. We are located in Beachcliff Market Square at 19348 Detroit Road. Authentication and evaluation of items will be done during the morning hours. However, items can be dropped off any time during store hours (10am–6pm Monday through Saturday, Closed Sunday). Emily can be contacted directly via email at email@example.com to schedule a private consultation.
Q: What brands do you accept for consignment?
A: 3.1 PHILIP LIM, 10 CROSBY DEREK LAM, ABRO, ACNE, AG JEANS, AKRIS, A.L.C., ALEXANDER WANG, ALICE & OLIVIA, ANTHROPOLOGIE, A.P.C., ASH, BALENCIAGA, **BANANA REPUBLIC, BCBG, BRIAN ATWOOD, BURBERRY, **CALVIN KLEIN, CELINE, CHANEL, CHLOE, CHRISTIAN DIOR, CHRISTIAN LOUBOUTIN, CITIZENS OF HUMANITY, **COACH, CURRENT/ELLIOTT, DIANE VON FURSTENBERG, DOLCE & GABBANA, DOLCE VITA, DONNA KAREN, ELIZABETH & JAMES, ELLA MOSS, ETRO, EQUIPMENT, FENDI, FREE PEOPLE, FRYE, GUISEPPE ZANOTTI, GIVENCHY, GOLDEN GOOSE, GUCCI, HALSTON HERITAGE, HELMUT LANG, HERMES, IRO, ISABEL MARANT, JBRAND, ""J. CREW, JEROME DRYFUSS, JIMMY CHOO, JOIE, **KATE SPADE, LAUNDRY, LANVIN, LOUIS VUITTON, MADEWELL, MANOLO BLAHNIK, MARC JACOBS, MAXMARA, **MICHAEL KORS, MICHAEL STARS, MIU MIU, MONROW, MOSCHINO, MOTHER, PRADA, RAG & BONE, **RALPH LAUREN, REBECCA MINKOFF, REBECCA TAYLOR, SAINT LAURENT, SALVATORE FERRAGAMO, STELLA MCCARTNEY, STUART WEITZMAN, THEORY, TIBI, TOM FORD, TORY BURCH , ULLA JOHNSON, VALENTINO, VERONICA BEARD, VINCE.
**Select labels, excludes factory lines
This list is not all inclusive. Please contact firstname.lastname@example.org with questions about a brand/designer.
The following brands are NOT accepted: The Gap, Express, H&M, Forever 21, Aeropostal, The Loft, Talbots, Chico's, Old Navy, Abercrombie & Fitch, Ann Taylor, White House Black Market
Q: How much will I be paid for my items?
A: Seller's commission is 50% of the final selling price (less applicable fees).
Q: How long is consignment period and when will I get paid?
A: Consignment period is 90 days. Checks are issued around the 15th of the month for previous month's sales if balance is over $100. Final check is issued at the end of the consignment period (90 days). Seller is notified via email when checks are ready for pickup.
Each brand is put through a multi-point, brand specific authentication process. We inspect all applicable leather goods for appropriate date codes, serial tags and hologram stickers, ensuring that all handbags pass our authenticity test before they are placed in sales.
The Style Loop does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted consignment item is not authentic, we will first contact the consignor for proof of purchase. If there is still doubt about the item’s authenticity, we reserve the right to confiscate the item and destroy it in compliance with all laws.